AI-Powered CX Platform

The AI-First CXM Platform That Unifies
Voice, Digital & Intelligence.

Replace fragmented CX tools with one intelligent platform — engagement, operations, AI analytics and enterprise governance, across every channel and region.

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★★★★★
TRUSTED BY 15,000+ CUSTOMERS
❖ HexaTech
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❖ HexaTech
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Inaipi Unified CXM Solution

Problem

Most Enterprises Run 6+ Tools That Don't Talk To Each Other

Siloed Channels
Siloed Channels
Voice, chat, email and social each live in separate systems — agents lose context with every handoff.
Fragmented Analytics
Fragmented Analytics
No unified customer journey view. Reports take days and are already outdated when delivered.
Operational Bloat
Operational Bloat
Manual triage, redundant tools, and sprawling licensing costs multiply as your team scales.
AI as an Afterthought
AI as an Afterthought
AI features bolted onto legacy platforms deliver minimal value and create new integration headaches.

Platform

Everything You Need, Nothing You Don't

Web & In-App Chat
Web & In-App Chat
AI-powered chat with smart deflection and seamless human handoff across all touchpoints.
Email Engagement
Email Engagement
Intelligent email management with AI-assisted categorisation, replies and smart routing.
Social & Messaging
Social & Messaging
WhatsApp, Facebook, Instagram, Twitter — all in one unified agent inbox with full context.
Voice Integration
Voice Integration
Avaya, Cisco, Zoom, 3CX — digital context and AI layered directly over your existing PBX.
Unified Engagement Console
💬 Chat (8) ✉️ Email (11) 📱 Social (4) 📞 Voice (6)
94%
CSAT
4.1m
Avg Handle
29
Active
A
Ahmed Al-Rashid
Chat → Insurance inquiry
Live
S
Sarah Johnson
Email → AI reply drafted
Review
M
Maria Garcia
WhatsApp → Booking update
Live
K
Kevin Lee
Instagram → Product Question
Live
L
Liam Smith
Voice → Payment Issue
Queued

Industry use cases

Built For Your Industry, Not Just Your Contact Center

Healthcare
Appointment management, patient engagement & surveys, grievance handling across every channel.
Appointment AutomationPatient SurveysGrievance Mgmt
01
Insurance
Claims triage, policy inquiry automation and AI-powered renewal follow-ups at scale.
Claims ServicingPolicy InquiriesRenewal AI
02
Hospitality
Pre-stay to post-stay guest engagement, booking support and loyalty management.
Guest JourneyService RequestsLoyalty
03
Education
Student helpdesk, admissions inquiries and multi-channel feedback workflows at scale.
Student SupportAdmissionsFeedback
04
Government
Citizen services, complaint management and compliant omnichannel CX with Arabic support.
Citizen ServicesArabic SupportAudit Compliant
05
Telecom & Retail
High-volume omnichannel support with NPS tracking and AI-powered churn prediction.
OmnichannelNPS TrackingChurn AI
06
Industry Visual

Our pricing plan

Our Pricing Plan

Monthly Yearly
↩
$ 32 /Mo
Pro
GET THIS PLAN
  • ✔3 Autopilot Projects
  • ✔Automatic Keyword Research
  • ✔Internal & External Linking
  • ✔AI SEO Recommendations
  • ✔Content Scheduling
  • ✔Automatic Publishing
  • ✔AI & Stock Images
  • ✔15% Off Backlinks
$ 69 /Mo
Advance
GET THIS PLAN
  • ✔3 Autopilot Projects
  • ✔Automatic Keyword Research
  • ✔Internal & External Linking
  • ✔AI SEO Recommendations
  • ✔Content Scheduling
  • ✔Automatic Publishing
  • ✔AI & Stock Images
  • ✔15% Off Backlinks
$ 99 /Mo
Diamond
GET THIS PLAN
  • ✔3 Autopilot Projects
  • ✔Automatic Keyword Research
  • ✔Internal & External Linking
  • ✔AI SEO Recommendations
  • ✔Content Scheduling
  • ✔Automatic Publishing
  • ✔AI & Stock Images
  • ✔15% Off Backlinks
Inaipi
Avaya
Cisco
Zoom
Salesforce
Zoho
HubSpot
Freshworks
3CX

Open Integrations

Works With Your Existing Stack

Avaya DevConnect Certified

Connects with leading PBX, CRM and CPaaS platforms from day one — never start from scratch.

Open REST API & MCP Support

Full documentation, SDKs and sandbox included. MCP (Model Context Protocol) support for AI agent workflows out of the box.

Webhooks & Marketplace Listings

Webhook support for real-time event-driven integrations. Listed on Freshworks, Zoho, HubSpot and Avaya DevConnect marketplaces.

  • ✓Open REST API with full documentation, SDKs and sandbox
  • ✓MCP (Model Context Protocol) support for AI agent workflows
  • ✓Webhook support for real-time event-driven integrations
  • ✓Marketplace listings: Freshworks, Zoho, HubSpot, Avaya DevConnect
View All Integrations →

Testimonials

What Our Clients Say

User User User
+
669k+ Activeusers world-wide
→
USA Canada India Australia Ukraine
Herman Jensen manager, National Bank Inc.
We used to wait days for international payments. Now it's just hours. Their system really changed the game for us. Spend anywhere in the world at the real exchange rate, with low conversion fees. And never pay for subscription.
”
Herman
Herman Jensen manager, National Bank Inc.
We used to wait days for international payments. Now it's just hours. Their system really changed the game for us. Spend anywhere in the world at the real exchange rate, with low conversion fees. And never pay for subscription.
”
Herman

Blogs

Inaipi News
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Jun 28, 2025Seen 250
How to Choose the Right Payment Gateway for Your Online Store
A quick checklist to evaluate fees, reliability, and integrations before you pick a gateway.
AdminInaipi admin
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Jun 28, 2025Seen 250
How to Choose the Right Payment Gateway for Your Online Store
Compare setup speed, support quality, and settlement cycles to avoid growth bottlenecks.
AdminInaipi admin
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Jun 28, 2025Seen 250
How to Choose the Right Payment Gateway for Your Online Store
See how fraud controls, dispute handling, and multi-currency support impact customer trust.
AdminInaipi admin
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Jun 28, 2025Seen 250
How to Choose the Right Payment Gateway for Your Online Store
Find the right balance between conversion rates, transaction costs, and checkout simplicity.
AdminInaipi admin
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Jun 28, 2025Seen 250
AI in Contact Centers: The Next Big Shift for Customer Support
How AI-first platforms are reducing handling times and improving CSAT scores across industries.
AdminInaipi admin
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customer experience?

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Start delivering effortless customer communications today.

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